Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address, payment details, and other personal identifiers.
• Transaction Information: Details about purchases, orders, and service history.
• Device and Usage Information: IP address, browser type, operating system, and browsing behavior on our website.
• Feedback and Communication: Any queries, feedback, or interactions you have with us.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and deliver products or services.
• To manage payments, refunds, and other transactions.
• To send updates, promotional offers, and other marketing communications.
• To improve our website, services, and overall customer experience.
• To comply with legal obligations and resolve disputes.

Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

• With Service Providers: To facilitate delivery, payment processing, or marketing activities.
• With Legal Authorities: When required by law, court order, or to protect our rights or the rights of others.

Data Protection and Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers.

While we strive to ensure the safety of your information, no system is entirely foolproof, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access and Update: Request access to or correction of your personal information.
• Deletion: Request deletion of your data, subject to legal and operational requirements.
• Opt-Out: Opt out of receiving promotional communications.

To exercise these rights, please contact us at info@partsgeneration.com.

Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings, although doing so may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your data.

Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated "Effective Date." Please review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: info@partsgeneration.com
• Phone: +8801911647048
• Address: House 93, Road 4, Block D, Mohanagor Project, Rampura, Dhaka 1217, Bangladesh