Thank you for shopping at PartsGeneration Limited! We are committed to providing you with high-quality car parts and excellent service. Please review our return policy for a smooth process.

• Items must be unused, in original packaging, and returned within 7 days of purchase.
• Non-returnable items: customized products, final sale items, and installed electronic components.

• Contact us at 01911657048 or info@partsgeneration.com to initiate a return.
• Package the item securely and include your contact details.
• Ship the item back to us. Return shipping costs are the customer's responsibility unless due to our error or a defective product.

• Refunds will be processed to the original payment method.
• COD: bKash - 1 working day.
• Card: Payment reversal - 3-10 working days, bKash - 1 working day.
• bKash/Internet Banking: Bank Deposit - 7 working days, bKash - 1 working day.

• Contact us immediately for a replacement or refund, including return shipping costs.

• Mobil products with QR codes, tires, electronic products sensitive to voltage, and aerosol/sprayer products.

• Questions? Call 01911657048 or email info@partsgeneration.com.

• We reserve the right to update this policy at any time. By purchasing, you agree to these terms.