Cancellation Policy
Before Payment:
You can cancel your order before making any payment by simply logging into your Parts Generation account and accessing your order history. Here, you'll find an option to cancel your order directly.
After Payment:
If you've already made a payment and wish to cancel your order, please contact our customer service immediately via phone or email. Provide your order details for quick processing.
Conditions:
Cancellations are subject to approval and depend on the processing stage of your order. We recommend contacting us as soon as possible after deciding to cancel.
After Payment:
If you've already made a payment and wish to cancel your order, please contact our customer service immediately via phone or email. Provide your order details for quick processing.
Conditions:
Cancellations are subject to approval and depend on the processing stage of your order. We recommend contacting us as soon as possible after deciding to cancel.
Refunds:
Refunds for cancelled orders are processed based on the original mode of payment used during the purchase.
If the cancellation is approved before shipment, a full refund will be initiated.
If the cancellation request comes after shipment, you may need to return the product according to our return policy for a refund.
If the cancellation is approved before shipment, a full refund will be initiated.
If the cancellation request comes after shipment, you may need to return the product according to our return policy for a refund.
Contact Us:
For cancellation requests or further assistance, please call us at (+88) 01911647048 or email us at info@partsgeneration.com. Our customer service team is available to help you with any queries.