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FAQ (Frequently Asked Questions)
How can I change my shipping address?
The last used shipping address is saved by default. During checkout, you can update it. You can also log in to your account to add or modify your shipping address.
How do I sign up for an account?
Can I log in with Facebook or Gmail?
How can I track my order?
How do I cancel my order before payment?
How long will it take for my order to arrive?
How much is the delivery fee?
How does Parts Generation ensure product authenticity?
How does the Parts Generation Reward Program work?
How do you ship my orders?
What if there’s a delivery mishap (damaged or lost order)?
What if I receive an unsatisfactory, expired, wrong, or missing sample?
